• A designated Customer Success Representative’s phone number & email address.
• Two (2) 30 minute training session for you and your management team.
• One (1) 30 minute app training session.
• One (1) 30 minute virtual training session with staff/volunteers.
• Package of Email templates and infographics for staff/volunteer messaging.
• A review of the system prior to volunteer/staff sign up.
• Event Day telephone support (8:00am to 10:00pm EST).
• Regular chat support on the website.
• Access to training videos and How-to pages on the website.
