Volunteer management has really stepped up in the last decade. While there was once a time when event planners could address volunteers as an afterthought, today volunteer staff members fulfill a large portion of duties once covered by paid workers. So planning a volunteer management program that will attract capable, motivated volunteers takes some thought. Read on to learn some on planning your volunteer management program.
1. Establish a formal recruitment plan.
Back in the day, you could get away with word of mouth, a pile of flyers, and a phone tree for recruiting and communicating with volunteers. Nowadays, you must carefully map out your recruitment campaign. That means making out a list of roles to fill, providing a complete description of duties, and devising a chain of command. It also means drawing up an application, posting it online, and allowing for online registration and scheduling.
To learn more about recruitment check out- The Complete Guide- How to Recruit Volunteers for an Event
2. Draw up policies.
Management Help distinguishes between policies and procedures, stating that policies are guidelines for making decisions on how to act in a given situation. On the other hand, procedures are directions that tell how to complete a specific task. At the very least, you'll want to establish policies for volunteer dress codes, absences, attendance, training, and scheduling. Depending upon the nature of your event, you may also have to establish policies regarding confidentiality, safety, and background checks.
3. Conduct ongoing screening.
The screening process takes place before, during, and after the recruitment process. When you examine the applications, you'll select the best volunteers as you match applicant skills with roles and duties. You also go through the screening process when you perform background and police checks. Lastly, after the volunteers are performing their duties, you'll continue a form of screening through conducting evaluations and performance reviews.
Check out - The Volunteer Screening Checklist
4. Set up training.
Many volunteers today like the option of having remote training through online tutorials, podcasts, and videos, while others may still prefer on-site training. In order to accommodate the expectations of different personalities, you may want to make both online and in-person training available. Your policies should be clear on how much training is mandatory.
5. Select a flexible online management tool.
Lastly, in order to increase efficiency and execute your volunteer management process, be sure to select an adaptable online management tool where you can store every stage of your volunteer management plans. You'll want a tool like InitLive, which makes direct communication, data storage, and registration/scheduling accessible through a single device.
For more information about InitLive, the industry leader in all-in-one mobile volunteer management tools, please contact us. You can also read exciting updates about how InitLive is being used throughout the event planning industry by checking out our blog.