InitLive is dedicated to empowering organizations to create engaging and meaningful volunteer experiences to help recruit, retain and evolve more volunteers into long-term supporters and donors.
Flexible Management Framework
No matter how complex or straightforward your organization's volunteer management needs are, InitLive makes it easy with its flexible organizational and program management framework. Manage multiple programs and events simultaneously and customize all your recruitment, schedule, and administrative settings on a organizational and program/event level. This gives your organization the flexibility to manage the way that works for each program and event while providing you with a single point of truth for all volunteer management needs and reporting.
Volunteer Sign-up Experience
Eliminate frustrating volunteer sign-up barriers while inspiring more volunteers to take action to help your cause with InitLive. Attract more volunteers in less time by offering easy access to information about your mission and volunteer opportunities through your website and brand sign-up page. Once those volunteers are inspired to take action, they can start the sign-up process right away with a simple click.
Volunteer Registration Experience
Reduce the time it takes for a volunteer to register with your organization while delivering an easy step-by-step registration process that can be completed from any device. Empower your volunteers to review and select the shifts and roles that they are qualified to work and that interest them most, ensuring they have a meaningful and convenient volunteer experience with your organization.
Volunteer Mobile App
Reduce confusion and increase volunteer engagement by empowering your volunteers with everything they need to succeed at their fingertips with InitLive’s Volunteer Mobile App. The mobile app has been designed for all age groups and technology comfort levels, so everyone can thrive. Through the app, volunteers can access their personal shift schedule, important details, and documents to ensure they show up at the right place and time and check in to their shift when they arrive.
Volunteer Account & Dashboard
InitLive’s volunteer account and dashboard offers volunteers easy access to all the information they need to succeed, like access to their personal schedule, hours worked history and new opportunities and notifications from anywhere.
Branded Sign-Up Pages
Attract and inspire more volunteers to sign up for your cause by creating a beautifully branded sign-up page for each of your programs with detailed information, videos, and custom buttons, to inform and motivate volunteers to sign up to help your cause. Each recruitment landing page has a unique URL and can be easily shared through all your social media channels, website, and email to ensure you can spread the word and recruit more volunteers faster.
Custom Form Questions & Document Collection
Capture all the information you need to ensure you deliver the best volunteer experience possible with InitLive’s logic-based form questions and document collection. Quickly create an unlimited number of sign-up questions for each of your volunteer programs and collect important documentation like background checks and waivers to ensure you can screen and place volunteers where they can shine and make the most impact.
Customized Volunteer Registration Workflows
Easily create and streamline your volunteer registration process with InitLive’s volunteer registration workflows. Choose from a selection of 5 workflow steps and toggle each step on or off based on each of your program’s individual recruitment needs. These workflow steps include form questions, qualifications, roles, availability, and self- shift sign-up, reducing volunteer administration time by up 70%.
Screening Volunteer Applications
Find the best volunteers to help you meet your goals by easily reviewing volunteer applications in your centralized volunteer database. Quickly approving or rejecting applications to ensure your team has the right qualifications to get the job done.
Customizable Volunteer Tagging
Eliminate the guesswork in volunteer screening, scheduling, management, and tracking with InitLive's tagging feature. Create custom internal and external volunteer tags to ensure your volunteers are always placed in the role in shifts they are most interested in and qualified for.
Building The Volunteer Schedule
Creating a volunteer schedule has never been quicker with InitLive’s powerful schedule-building tool. Create your schedule your way, with multiple calendars and list views, filters, and bulk actions. Once your shifts are built, you can simply copy and paste them to build out your schedule for months in advance in mere minutes.
Filling Schedule Gaps
Identify and fix frustrating schedule conflicts and errors right away with InitLives scheduling tool and "best shift matching" engine RosterMode™. InitLive’s scheduling feature alerts you to any scheduling conflicts and errors you have right away. Then Rostermode harnesses volunteer data and helps you find the right volunteer for a shift based on qualifications, interests, roles, availability, and shift conflicts, ensuring you find the perfect match to fix your conflicts in minutes.
Volunteer Notifications & Communications
Fostering meaningful volunteer experiences and engagements by keeping your volunteer team informed and motivated every step of the way with InitLive’s patented two-way guaranteed communications tools. InitLive offers unparalleled volunteer engagement features and is the only solution to provide three-way guaranteed communication protocols across email, SMS, and in-app chat messages. This ensures that every volunteer is automatically informed whenever something in their personal schedule changes, like a location or time change, so they always show up at the right place at the right time. Administrators can send custom to thank you messages or birthday wish emails. They can also share new volunteer opportunities communications to help keep the team motivated and engaged.
Volunteer Management Mobile App
Support, communicate, and manage your volunteer team from anywhere in real-time with the only patented volunteer management mobile app on the market. InitLive’s volunteer management mobile app empowers managers to respond to any schedule issues, questions, or emergencies in real-time, offering great support to their volunteer team to ensure everything runs smoothly.
Volunteer Database Management
Ditch the spreadsheets and data headaches and collect and store all your volunteer data in one centralized database. InitLive’s centralized volunteer database offers you the freedom to quickly tag and filter volunteer data by any attribute or activity point they want to segment your volunteers to provide targeted volunteer communications and reporting. Then you can harness volunteer data and share it with your organization’s CRM or donation management platform to evolve volunteers into donors and donors into volunteers maximizing your organization’s impact.
Volunteer Hours Tracking
Save time and increase volunteer hour tracking accuracy with InitLive’s advanced volunteer service time tracking system. Easily track volunteer hours by individual volunteer, group, program, or date with InitLive. Collect volunteer hours with InitLve’s shift check-in system, kiosk, or volunteer hour submission and approval process. Then harness that data to accurately report on the volunteer impact for each program, initiative, or event held toward your cause to help secure funding, scale operations, and improve year over year.
Comprehensive Impact Reporting
Leverage your volunteer data to stay informed on key performance indicators for your volunteer programs, opportunity, or events with InitLive comprehensive impact reporting. Access all the information you need to succeed year over year, from communication and shift no-show reports to schedule gap reports to better track your performance and impact.
Onboarding, Training & Support
InitLive makes getting started easy with its 5-star customer support team, simple onboarding, and self-paced online training. InitLive’s team will help you set up your organization for success, import your volunteers, and enroll you and your team in InitLive’s self-paced online training. InitLive is the only solution to offer real-time chat, email, and phone support in our standard support package. Our team is there to help you every step of the way. With our 30-day guarantee and support team, you can rest assured InitLive is an excellent choice.